Studio King Glacier Mountaineer Lodge

good accommodation in a beautiful setting Positive: Lovely room with beautiful view. Bed very comfortable. Restaurant was lovely, with kind helpful staff. The situation was very beautiful. Negative: lift wasn't working

Lovely place to stay Positive: Room had wonderful view and was clean and well equipped. Negative: Room was so hot and temperature gauge didn’t adjust and lift not working. I had a bad hip so made it difficult going up and down stairs.

Positive: The area Negative: No one to talk to at the lodge after 5pm (didn't know that ahead of time?) I paid for 5 rooms, they only sent me 3. Then after over an hour later, they sent me the other 2. Didn't explain to me that those rooms weren't even in the same building. That building didn't even have a working elevator . I had 3 of the rooms there with a 77 year old, 68 year old and one guy we just brought back from the hospital with a herniated disk. When I finally realized that the other 2 rooms were in the other building, it was almost 11pm. The next day we found out the ice machines and soda machines, as well as the sauna didn't even work in either building. The hot tub in the 2nd building was cold. No one to talk to about us having taller trucks and a trailer and where to park them. No where to get extra towels for the 2nd night. I had to help 5 other guests in contacting the people in charge via phone. They even gave the elderly lady the wrong building with a code that opening l opened up someone else's room. Then told them it was the wrong building after. I asked that first night for a refund so I could go somewhere else. And they just said sorry the cancelation policy doesn't allow that. The place is very out dated! WORST EXPERIENCE EVER AT A BOOKING!